WATCH SCOTTY SPEAK

Scotty wakes up every day with a passion to motivate and inspire individuals to deliver spectacular customer service. He will help you understand and implement the six time tested techniques which will result in a measured increase in your customer retention and your customer loyalty.


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“When it comes to client service coaches, there are many to choose from. Our involvement with Scott has proven him to be head and shoulders above the rest. Relying on his experience of handling over 250,000 client service calls, matched with his masterful presentation skills and quest for excellence, Scott helped us refocus our efforts on what really counts - providing outstanding client interactions every time.”

 - Scott Connor, CFP, CFA, MBA, National Director of Investor Services, Doyle Wealth Management


GET TO KNOW SCOTTY


 
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“Scott’s presentation was genuine and authentic”

- David Lenhart, President, Trahnel Inc.

 


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“Scotty and I have worked together for over a decade and his passion for customer service still remains as infectious and contagious as it did the day we met”    

- Greg Coleman, CEO, BuzzFeed


SCOTTY IS PASSIONATE ABOUT HELPING LEADERS AND ORGANIZATIONS USE HIS PROVEN SYSTEM OF SPECTACULAR CUSTOMER SERVICE TO ACHIEVE UNIMAGINABLE SUCCESS

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