UNEARTHING THE KEY VALUE DRIVERS OF
SPECTACULAR CUSTOMER SERVICE

With over 250,000 customer service calls under his belt, Scotty can address any situation that may come your way. He has used these real-life calls to train over 3,000 customer service professionals from the financial world to the sports arena. With a proven track record for success you can use these principles to make sure your team has the tools to deliver spectacular customer service and gain a competitive advantage.


“I wake up every day with a passion to motivate and inspire others to deliver spectacular customer service.”
— Scotty Werner

WATCH SCOTTY SPEAK

Scotty wakes up every day with a passion to motivate and inspire individuals to deliver spectacular customer service. He will help you understand and implement the six time tested techniques which will result in a measured increase in your customer retention and your customer loyalty.


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“Scotty and I have worked together for over a decade and his passion for customer service still remains as infectious and contagious as it did the day we met”

- Greg Coleman, CEO-BuzzFeed.


ABOUT SCOTTY

Scott has always had a passion for helping others succeed.

He led a pilot team at Charles Schwab that helped the firm move from a discount stock brokerage company to a full-service wealth management provider. Recently noticing an opportunity in the locksmith industry, Scott was hired by TFL Franchise Systems which is now one of the fastest growing franchises in the United States.

Scott has always had the ability to see what changes are needed and is able to motivate and inspire individuals around him to make those changes. In addition to all of this, he has quite a few interesting credentials including:

  • Bestselling Author of Caddy Tales
  • World Champion - 3x Bench Press
  • Trained over 3,000 customer service agents
  • Fielded 250,000 customer service calls

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"Scott Werner is the hardest working guy in the speaking industry”

- Josh Linkner, Keynote Speaker, Venture Capitalist, NY Times Bestselling Author & Entrepreneur.


SCOTTY IS PASSIONATE ABOUT HELPING LEADERS AND ORGANIZATIONS USE HIS PROVEN SYSTEM OF SPECTACULAR CUSTOMER SERVICE TO ACHIEVE UNIMAGINABLE SUCCESS

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