Good morning everyone this week's example of spectacular service is from the DIVI Project. I was fortunate enough to be involved in their ICO last November and although we are up 24 percent year-to-date there are a lot of other qualities that make this team spectacular.
Nowadays table stakes seem to be good customer service, convenience, and a good customer service experience and in my opinion, you also need personalized service and customized experience and DIVI certainly does that. They have some phenomenal features like their smart wallet easy addresses, they have the one-click master node, they also have a five-tiered master node system and of course life-changing lottery blocks.
Last week what made this experience customized and personal for me is one of the executives reached out and said, “Scotty is there anything that we can do to move the process along for you with your master node?”
I said, “Sure if you could help me out, I'd like to have somebody stand over my shoulder”, and one of the executives walked me through every single step.
It was customized it was personal and it made me feel great and when we were all done, I deployed my master node and I think it took two maybe three seconds to deploy spectacular Service. In only a week I've already earned over 15,000 DIVI coins as a reward so I want to take a moment to say thank you to the entire DIVI team for delivering spectacular service and to Michael and Nick and Jeff and Tim, thank you sincerely for allowing me to be a part of this life-changing project really means a lot to me.
Tune in next week as we find and share more examples of Spectacular Customer Service and until then remember to do something Spectacular!